I called on Wednesday for an estimate due to water in my crawl space and they had someone out the next day. I had an estimate by Friday and Ray was really good at staying in communication. I didn’t end up using them because a friend of a friend showed up without warning and offered to help me handle it myself. That is the only reason I didn’t use this company but based upon the response and estimate that was spot on, they will be who I call in the future if, God forbid, something like this happens again.